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FAQ
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General
FAQ
Question:
The
application
is crashing
when I start
it, what can I
do about it?
Answer:
If
one
of our
application is
crashing,
please make
sure you are
using the
latest
version.
Choose the
"Check for
Updates"
option from
within the
applications
menu or by
downloading
the latest
version
directly from
this website.
Question:
I
download the
latest version
of the
software and
it appears to
be a currupted
text file with
the extension
.txt, why
can't I open
it?
Answer:
There
was
a problem when
downloading
the file, if
you hold down
the control
key and click
on the file
and choose
open with.
Select the
DiskImageMounter
application
from the drop
down to open
the dmg file.
iProtector
1.3
Question:
Does
iProtector
work with 10.7
lion?
Answer: No,
iProtector
requires
rosetta which
is the
technology
used in OSX
10.6 that
Apple dropped
in 10.7 &
newer. For
that reason we
can no longer
supporting
iProtector.
Question:
Can files that
have been
locked by
iProtector be
opened?
Answer:
Yes, but the
user will only
see scrambled
meaningless
text.
Question:
Can I lock any
type of file?
Answer:
Most file
formats has
been tested
sucessfully
but keep the
orginal until
you know that
the file can
be unlocked
without
problems.
Question:
Where are the
locked files
stored?
Answer:
The locked
files are
stored in the
same location
as the orginal
files with the
text "Locked_"
add to the
begining of
the file name
and ".enc"
added to the
end.
iSafe Pro 1.2
Question:
Does iSafe Pro
work with 10.7
lion?
Answer:
No,iSafe
Pro
requires
rosetta which
is the
technology
used in OSX
10.6 that
Apple dropped
in 10.7 &
newer. For
that reason we
can no longer
supporting iSafe
Pro .
Question:
Can I backup
my data with
iSafe Pro?
Answer:
Yes, iSafe can
backup your
records and
user logins
with two
clicks.
Question:
Can I create
customized
fields with
iSafe Pro?
Answer:
Yes, iSafe Pro
will let you
create an
unlimited
amount of
customized
categories and
fields.
Question:
Are updates
for iSafe Pro
free?
Answer:
Yes.
Question:
How many bit
encryption
does iSafe Pro
use?
Answer:
Upto 448 Bit
encryption.
Question:
Does iShrink
work with 10.7
lion?
Answer:
Yes,
iShrink is
compatible
with 10.7 lion
and will
continue to be
updated.
Question:
Does
iShrink use
the standard
zip format?
Answer: Yes,
iShrink can
compress to
windows or Mac
zip formats.
Question:
Can
iShrink
compress
multiple files
and folders at
the same time?
Answer: Yes,
you can drag
multiple files
and folders to
iShrink, each
will have it's
own progress
bar.
Question:
Can
I
create
archives that
contains
multiple
files?
Answer: Yes,
iShrink can
now create
muti-file
archives, you
can add,
delete or
update these
archives at
any time.
Question:
If
I
open an
archive and
make changes
to a file do I
have to save
the file in
it's original
location?
Answer: Yes,
when
openning and
editing an
archive file,
be sure not to
change the
default
location of
/tmp to ensure
that your
archive stores
the lastest
update of the
file.
Question:
Why
do I have to
change the
file name of a
file when
iShrink tells
me?
Answer:
This
issue
is caused by
none apple
characters
being found in
a filename
when creating
the archive,
normally this
caused when
downloading
files from the
internet which
was not
created by a
Mac.
iSafe
1.8
Lite
Question:
Does iSafe lite
work with 10.7
lion?
Answer:
No,iSafe
lite
requires
rosetta which
is the
technology
used in OSX
10.6 that
Apple dropped
in 10.7 &
newer. For
that reason we
can no longer
supporting iSafe
lite.
Question:
Do you plan to
keep iSafe a
freeware app, or
do you plan to
eventually charge
for it when it is
more fully
developed?
Answer:
Yes, iSafe will
remain freeware.
There is two
version's of
iSafe, iSafe Pro
1.0 and iSafe 1.8
Lite. iSafe is
free while iSafe
Pro is priced at
$20 and has
extended features.
Question:
I was just
wondering if it is
possible to add a
custom category to
the list, or am I
stuck with using
the ones
available.
Answer:
The custom option
is only avaliable
in iSafe Pro.
Question:
If I use iSafe on
my desktop can I
move a copy of my
iSafe file to my
laptop so that the
same information
is contained
there?
Answer:
iSafe Pro includes
a backup option so
that you can share
the data between
computers that has
iSafe Pro
installed on them.
Question:
How many bit
encryption does
iSafe use?
Answer:
Upto 448 Bit
encryption.
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